Refunds, Returns & Cancellations Policy
This document contains our policies on refunds, returns and cancellations. Should you have any queries or require clarification on any of the policy terms, please email nadaline@revenueink.com or click the 'Contact Us' button below.
Refunds, returns & cancellations
You can purchase both consultancy services and digital products or courses on our website. Please read the policies on each carefully before purchase:
Applicable law
Revenue Ink policies are compliant with both the Competition and Consumer Protection Commission of Ireland and the EU Consumer Rights Directive. You can read more about specific consumer protections on the CPCC website here.
Consultancy services purchased on this website
You have the right to cancel any services purchased online and request a refund for 14 days ('the cooling off period") from the date that you conclude the contract (agree to the services). In the event that you have purchased a service and wish to cancel and receive a refund within 14 days, you can do so using the form at the bottom of this page.
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Any hours already used from any package purchased will not be refunded. Refunds will be applied within 14 days of receipt of the request.
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Online Courses
We provide information about the hardware and software with which our online courses are compatible and whether any technical restrictions or protection measures (such as limits on making copies) apply in the purchase information of every digital product. Please check the product information carefully before purchase.
You are entitled to cancel an online digital purchase up to the point that the download or streaming begins. Should you experience a difficulty in accessing a purchased course, please fill out the form below and we will be in touch to resolve it for you quickly.
Digital books, templates or workbooks
We provide information about the hardware and software with which our online courses are compatible and whether any technical restrictions or protection measures (such as limits on making copies) apply in the purchase information of every digital product. Please check the product information carefully before purchase.
You are entitled to cancel an online digital purchase up to the point that the download or streaming begins. Should you experience a difficulty in accessing a purchased digital book, template or workbook, please fill out the form below and we will be in touch to resolve it for you quickly.